Terms & Conditions
Introduction
Welcome to Online Health. By accessing or using this website, you agree to be bound by the Terms & Conditions set out below.
Please read these Terms & Conditions carefully before using this website or placing an order.
If you do not agree with any part of these Terms & Conditions, you should not use this website.
Website Use
By using this website, you confirm that:
- You are legally capable of entering into binding agreements
- You will use this website lawfully and responsibly
- You will not misuse, disrupt, damage, or interfere with the website or its functionality
Unauthorized use of this website may result in legal action.
Product Information
Online Health aims to ensure that all product descriptions, pricing, images, and information displayed on the website are accurate and up to date.
However:
- Product images are for illustrative purposes only
- Packaging may vary from time to time
- Errors in pricing, descriptions, or availability may occur
We reserve the right to correct any errors and update information without prior notice.
Orders & Acceptance
Placing an order on this website does not guarantee acceptance of the order.
All orders are subject to:
- Product availability
- Payment authorization
- Verification processes
Online Health reserves the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Cancel orders suspected of fraud or misuse
If an order is cancelled after payment has been received, a refund will be processed accordingly.
Pricing & Payments
- All prices displayed on the website are in South African Rand (ZAR)
- Prices may change without notice
- Payment must be received in full before orders are processed or dispatched
Online Health uses secure third-party payment gateways to process payments safely.
Shipping & Delivery
Delivery times provided are estimates and may vary depending on:
- Courier operations
- Stock availability
- Delivery location
- Public holidays or unforeseen delays
Online Health will not be held responsible for delays caused by third-party courier services or events beyond our control.
Risk in the products passes to the customer upon delivery.
Returns & Refunds
Returns, refunds, replacements, and cancellations are governed by our Returns & Refunds Policy.
Please review the relevant policy page before making a purchase.
Health & Medical Disclaimer
The information provided on this website is intended for general informational purposes only and should not be considered medical advice.
Products sold by Online Health are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated otherwise.
Customers should always consult a qualified healthcare professional before using medication, supplements, or healthcare products.
Online Health will not be held liable for misuse of products purchased through this website.
Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Graphics
- Images
- Product content
- Website design
- Text and layout
remains the property of Online Health or its licensors and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, Online Health shall not be liable for:
- Indirect or consequential losses
- Loss of profits or data
- Website downtime or interruptions
- Errors or inaccuracies on the website
- Damages resulting from use of the website or products purchased
Use of this website is entirely at your own risk.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of information as outlined in the Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.
Amendments
Online Health reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
Contact Information
For any questions regarding these Terms & Conditions, please contact: